Shipping
General
Packages are usually shipped within 1-3 business days.
Occasionally there may be delays due to busyness (end of year period!) or unforeseen circumstances.
If your package cannot be shipped within 3 business days, we will notify you on our website or send you an email.
Belgium
Packages are lovingly packed within 1-4 business days. Bpost usually takes 1 business day to get your package to you.
This depends on the order value. For orders under €19 we are forced to charge almost full cost for shipping to avoid loss, but letter mail is usually an option.
Collection point/home delivery prices are:
Letter mail: €3
Pakjespost:
Bestelling < €10: €8.50
Bestelling tot € 18.99: € 5.90/€ 6.90
Bestelling tot € 74.99: € 4.90/€5.90
Bestelling vanaf € 75: gratis verzending
In a bpost collection machine , your parcel remains available for 5 days (from day 1 in the morning until day 5 in the evening).
At a bpost collection point , your parcel remains available for 14 days.
After this period, the package will return to us and additional charges may apply.
Netherlands
Packages are lovingly packed within 1-4 business days. Bpost usually takes 1-2 business days to get your package to you.
This depends on the order value. For orders under €19.50, we are forced to charge almost the full cost of shipping to avoid loss.
Shipping prices are:
Order up to €19.49: €9.90
Order €19.50 - €49.49: €6.90
Order €49.50 - €99.99: €5.90
Order from €100: free shipping
From another country
Your shipping option will always state the average number of business days it takes the courier service. These times are subject to various factors and unfortunately cannot be guaranteed.
Please note: any delays due to customs are not included in these timeframes.
At the bottom of the shopping basket page, you can calculate your shipping costs.